Welcome to Superior HealthPlan!
We are excited to have you as our member and want to make sure you get the most from your healthcare benefits and services. Follow the steps below get started today.
Get started on your healthcare journey in 5 easy steps:
1. Welcome Materials and Member Handbook
Find your new member materials, including your member handbook online. Look over these materials closely. They can answer many of your questions on how to receive care and how we can help you. Visit the STAR Health Welcome Packet webpage.
2. Secure Member Portal
Create your personal health plan account online with our Secure Member Portal. You can find a provider, change your Primary Care Provider (PCP) and send us secure messages. Visit the Member Portal Login webpage and click “Create New Account”.
3. Member ID Cards
Access and download your digital member ID card from the Secure Member Portal, once you have an account.The name of your PCP will be on your card. Download your ID card directly to your smartphone to use at doctor visits and with your pharmacy. You can also print out a copy to take with you.
4. Extra Benefits
Discover all the extra benefits and services available to you in addition to your regular benefits. These are called Value-added Services (VAS). Find out more on our VAS webpage.
5. Find A Provider
Find the right doctors and providers using our online Find a Provider tool. Search for PCPs, clinics, hospitals, pharmacies and specialists in your community to take care of all your healthcare needs. Visit our Find a Provider webpage to get started.
Questions?
If you need help or have questions, contact us! We are here to help.
1-866-912-6283 (8 a.m. - 9 p.m., Monday - Friday)
Please note: You can get a copy of any paper materials upon request.