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On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

Behavioral Health Crisis Hotline

How to Get Help During a Behavioral Health Crisis

Superior operates a 24/7/365 Behavioral Health Crisis Line for member and caregiver support. To access the Behavioral Health Crisis Hotline call 1-866-912-6283, press * (star).

Call Superior’s Behavioral Health Crisis Hotline if you or your child are having a behavioral health emergency, and need assistance from a licensed mental health professional because:

  • Your child is engaging in any self-harming behaviors.
  • Your child is threatening to harm themselves or others.
  • Your child is engaging in behavior that concerns you.

All calls are answered by a licensed behavioral health crisis professional during and after business hours. Behavioral Health Crisis Hotline Staff have access to bilingual staff and interpretation services if needed.

Superior also offers non-crisis behavioral health services for foster children and their foster care families. We can help you or your child by answering your questions and finding the right provider.

To get help making an appointment or if you have questions, call 1-866-912-6283. You do not need a referral from your child’s Primary Care Provider (PCP) for behavioral health services. You also do not need to wait for an emergency to get help.