Skip to Main Content

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

Support for Superior Members Affected by Severe Weather, Wildfire, or Other Natural Disaster

Date: 02/28/24

If you are a member of Superior HealthPlan and are located in an area affected by severe weather, wildfire, or other natural disaster, there are services available to help you.

Call Member Services if you need to:

  • Get an emergency prescription refill.
  • Replace necessary medical equipment, services or supplies.
  • Get a new copy of your Superior Member ID card.
  • Speak with a registered nurse, 24 hours a day, 7 days a week.
  • Find a doctor in your area.
  • Get help dealing with stress or depression.

All Superior members who live within the official disaster designated counties and who may need to replace necessary medical equipment, services, or supplies should seek replacement through any available supplier. If you cannot find a supplier, call Member Services to find one for you. Your supplies will be replaced even if you are temporarily outside of the county in which you live. 

Member Services:

STAR or CHIP:  1-800-783-5386
STAR Kids:       1-844-590-4883
STAR Health:    1-866-912-6283
STAR+PLUS:    1-877-277-9772
Ambetter from Superior HealthPlan: 1-877-687-1196
STAR+PLUS Medicare-Medicaid Plan: 1-866-896-1844
Wellcare By Allwell: 1-877-935-8023 (HMO SNP); 1-844-796-6811 (HMO)

For additional resources, call 2-1-1.